UI and visual design across multiple facets of NatWest's new payments venture.

Working within the product design team (8 strong with a 50/50 UX/UI split) my role was to create user centric design solutions to meet the companies challenging requirements. This included improving existing user flows and design patterns of the initial MVP offering as well as design exploration for new features to enable merchants to keep track of their business. The design methodology was primarily lean agile.

I worked across various aspects of the product including; on boarding journeys, quote page designs, product selection and pricing, merchant disputes, portal dashboard and data visualisation as well as continued ongoing brand exploration across the various channels.